Are you the reliable one at work? At Screwfix, we reward the people we count on, and we count on Central Operations team to keep our retail outfit in motion. From daily communications to central support, making life easier for our retail colleagues is at the core of what they do. And where they help retail, retail can help our customers. The Central Operations team ensure that our stores have all the information they need to succeed, and that we as a business can better understand our customers.
It’s about how we understand our customers and how we can personalise our service and deals for those customers. Getting to know our customers helps us grow our business.
2021 in Numbers
Amidst difficult circumstances, we’re proud to say that 2021 was one of our best years yet. We opened 70 new stores, recruited 5751 people to our team, welcomed 8,000 new customers, and established a presence in France! What does that mean for Central Operations?
